Privacy & Security

• We use your location only to help you select pickup points, calculate delivery, and show relevant food options.
• Location data is only accessed with your permission and is never shared or sold to third parties.
• Pickup addresses and order details are stored securely and used only to fulfill your orders and improve your experience.
• Map data is provided by trusted third-party services and is used solely for navigation and order fulfillment.
• We do not track your real-time location outside of order-related actions.

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support. This includes:

• Personal Information: Name, email address, phone number
• Payment Information: Billing address only (payments are processed securely by Stripe)
• Account Information: Order history, preferences, wishlist items
• Communication Data: Support messages, reviews, feedback

We automatically collect limited information necessary for app functionality:

• Device Information: Device type and operating system version (for compatibility and support)
• App Performance Data: Crash reports and performance metrics (to improve stability and fix bugs)
• Technical Data: IP address and app version (for security and troubleshooting)

Important: We do not collect precise location data and we do not track users across apps or websites.

Payment Security with Stripe:
DTM partners with Stripe, a leading payment processor, to ensure all payments are secure and PCI DSS compliant. All payment information is encrypted and processed through Stripe's secure infrastructure. We never store your complete payment details on our servers — all sensitive payment data is handled exclusively by Stripe.

• Process and fulfill your orders
• Provide customer support and respond to your inquiries
• Send important account and order notifications
• Personalize your shopping experience
• Improve our products and services
• Prevent fraud and enhance security
• Comply with legal obligations

We will never sell your personal information to third parties for marketing purposes.

We may share your information in limited circumstances:

• Service Providers: With trusted partners who help us operate our business:
  • Stripe: Secure payment processing (payment details handled by Stripe only)
  • Supabase: Backend services, database storage, and authentication (stores app data required for functionality)
• Authentication Providers: When you choose social login (Google, Apple, Facebook) for sign‑in
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly agree to share information

Stripe Partnership:
DTM partners with Stripe for all payment processing. When you make a purchase, your payment information is securely transmitted to Stripe for processing. Stripe is contractually bound to protect your information and use it only for payment processing purposes. We never have access to your complete payment details.

Supabase Partnership:
DTM uses Supabase for backend services, database storage, and authentication. Supabase stores your account information, orders, preferences, and support communications strictly to provide app functionality.

All service providers are contractually bound to protect your information, use it only for specified purposes, and comply with applicable privacy laws.

• Encryption in Transit: All data transmission is encrypted using TLS/SSL
• Encryption at Rest: Sensitive data is encrypted when stored
• Access Controls: Strict access controls and authentication requirements
• Regular Security Audits: Ongoing security assessments and updates
• Payment Security: PCI DSS compliant payment processing through Stripe
• Secure Infrastructure: Hosted on secure, monitored cloud platforms

Stripe Payment Security:
DTM partners with Stripe to provide the highest level of payment security. Stripe is PCI DSS Level 1 certified (the highest level of certification) and uses advanced fraud detection, tokenization, and encryption to protect all payment data. Your payment information never touches our servers - it's processed entirely through Stripe's secure, certified infrastructure.

While we strive to protect your information, no method of transmission or storage is 100% secure. We encourage you to use strong passwords and keep your account information confidential.

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Restriction: Request limitation of processing in certain circumstances

To exercise these rights, contact us through the support section in your account settings.
Request your data here

• Remember your preferences and settings
• Analyze app performance (crash and stability metrics)
• Ensure security and prevent fraud

We do not use cookies for advertising or cross‑app tracking. You can control cookies through your device settings. Disabling cookies may limit some functionality of our app.